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How to Fix USB Serial “DEVICE_DESCRIPTOR_FAILURE” Issue with MKR Device?

I’ve problem that USB serial cannot detected on device manager. The message is “USB\DEVICE_DESCRIPTOR_FAILURE”. Did everyone here experience the same problem when connecting MKR device for the first time. Please assist. Thank you.

  1. aymen ammari#0000

    02024-06-18_14_50_21-Device_Manager.png

  2. josephogbonna#0

    This is not much of an issue, what you will need to do is click on the unknown device, the update the driver manually from your system, but if it didnt work then you will go online and download it. For example I think i have had this issue with esp32 CP2012 driver, so i went to the manufacturers website and download the driver and installed manually and it worked

  3. josephogbonna#0

    but try to let me know if any other thing

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